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Privacy Policy

Last updated: 16 October 2026

1. Who We Are

This Privacy Policy explains how Lithvestor ("we", "us") handles personal information when you use lithvestor-au.com (the "website").

We aim to handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

Information you give us:

  • First and last name
  • Email address
  • Mobile phone number
  • Anything you write in a contact form or tell us on a call

Information collected automatically:

  • IP address and approximate location
  • Browser type, device type and operating system
  • Pages you visit, time on site and the link that brought you here
  • Cookie and similar tracking data (see Section 7)

Information we do not collect on this website: passwords to your trading account, card numbers, bank details or ID documents. If ID checks or deposits are needed, they are handled by the relevant partner broker on its own secure systems.

3. How We Use Your Information

We use your information to:

  • Respond to your sign-up or contact request
  • Call or email you to help you set up an account
  • Connect you with a partner broker so you can open a trading account
  • Answer support questions
  • Send you service messages about your account
  • Send you marketing messages, if you agree (you can opt out any time)
  • Improve the website and measure how it performs
  • Prevent fraud, spam and misuse
  • Meet our legal obligations

4. Who We Share Your Information With

We only share your information where needed to provide the service. This may include:

  • Partner brokers - so they can contact you, verify your identity and open your trading account.
  • Service providers - such as website hosting, email, phone, CRM and analytics tools that help us run the website.
  • Authorities - where the law requires it.

We do not sell your personal information.

5. Sending Information Overseas

Some partners and service providers may be located, or may store data, outside Australia. Where this happens, we take reasonable steps to make sure they protect your information in a way that is consistent with the Australian Privacy Principles.

6. Marketing

If you agree, we may contact you by email, SMS or phone about our services. Every marketing email and SMS includes a way to unsubscribe. You can also ask us to stop at any time by contacting support@lithvestor.com.au.

7. Cookies and Tracking

We use cookies and similar tools to:

  • Keep the website working properly
  • Understand how visitors use the website

You can block or delete cookies in your browser settings. Some parts of the website may not work as well if you do.

8. How We Protect Your Information

We take reasonable steps to protect your information from misuse, loss and unauthorised access. These include:

  • SSL encryption on the website
  • Access to personal information limited to staff and partners who need it
  • Secure, access-controlled systems for storing contact details

No website is 100% secure, but we work to keep your information as safe as we reasonably can.

9. How Long We Keep It

We keep personal information only as long as we need it for the purposes above, or as the law requires. After that, we delete it or remove anything that identifies you.

10. Accessing and Correcting Your Information

You can ask us to:

  • Tell you what personal information we hold about you
  • Correct information that is wrong or out of date
  • Delete your information, where the law allows

Email support@lithvestor.com.au with your request. We aim to respond within 30 days. We may need to confirm your identity first.

11. Complaints

If you're unhappy with how we've handled your personal information, please contact us first at support@lithvestor.com.au. We aim to respond within 30 days.

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page, with the "Last updated" date at the top.

13. Contact Us